You notice a power outage from EDF today and don’t know where to begin? This article explains clearly and pedagogically how to determine if the outage affects your home or your neighborhood, what role Enedis plays (and not just EDF), what the common causes are, and the right reflexes to adopt immediately. With these tips, you will be able to act calmly and effectively in case of a power interruption.
- Understand who is responsible for the outage
- How to check if it’s an outage today
- Common causes & key figures
- What to do in practice and mistakes to avoid
- Conclusion & call to action
Understand who is responsible for the outage
EDF or Enedis: untangling the roles
When a power outage from EDF today occurs, it is essential to understand the responsibilities: although your supplier is often EDF, it is the network manager Enedis that ensures the distribution and troubleshooting of the electrical network.
- EDF is an electricity supplier, which sells energy and manages customer relations.
- Enedis is responsible for the lines, the meter, and outages on the network (excluding local ELDs).
- In the case of a widespread outage, it is therefore Enedis that you need to contact.
How to check if it’s an outage today
When you notice a lack of power, several scenarios are possible:
- Check if your neighbors are also affected: this helps determine whether the outage is local or general.
- Visit the site infocoupure.fr to see real-time reports.
- On enedis.fr, enter your address to check outages in your municipality.
- Contact Enedis at the national number: 09 72 67 50 XX (replace XX with your department number).
Common causes & key figures
Power interruptions often have specific causes:
- Scheduled work or maintenance by Enedis.
- Network failure or incident: bad weather, fallen trees, damaged equipment.
- Overload or internal problem: circuit breaker, short circuit.
- Cut off for non-payment: rare cases, regulated by law.
| Indicator | Average value (France) |
|---|---|
| Average number of outages per household | ≈ 2.1/year |
| Average duration of an outage | ≈ 73 minutes |
What to do in practice and mistakes to avoid
Steps to follow
- Check your electrical panel: if everything is on, the outage is external.
- Notify your neighbors and note the time the outage started.
- Contact Enedis to report the problem.
- Unplug your sensitive devices (TV, box, computer) to avoid surges when power returns.
Common mistakes to avoid
- Contacting EDF instead of Enedis for a network outage.
- Opening the freezer or refrigerator too often during the outage.
- Using candles instead of a flashlight (fire hazard).
- Ignoring alerts for scheduled maintenance in your municipality.
Conclusion & call to action
In case of a power outage from EDF today, remember: stay calm, check your circuit breaker, consult the sites infocoupure.fr or enedis.fr, and contact the right service if necessary. In most cases, restoration occurs within less than an hour.
👉 To anticipate the next outages, sign up for local Enedis alerts and prepare a small emergency kit (flashlight, battery, water). A good reflex to stay calm in all circumstances!
